The review examined workplace hostility and employee job satisfaction. Workplace hostility, a pervasive issue plaguing modern organizations, has emerged as a formidable adversary to employee job satisfaction, in this study, two theories was reviewed, Social Exchange Theory, Organizational Support Theory, related to workplace aggression and interpersonal dynamics. The methodology used in this study was systematic literature review synthesizing empirical studies and conceptual frameworks on workplace hostility, its forms and impact on job satisfaction.
Workplace
The study examined the relationship between workplace incivility and organizational citizenship behaviour (OCB) in selected tertiary institutions in Edo State. Workplace incivility variables that were investigated include gossiping, hostility, exclusionary behaviour, and privacy invasion. Cross-sectional survey research design was adopted for this study. The population of this study covers all academic and non-academic staff of University of Benin, Ambrose Alli University, and Auchi Polytechnic. A sample of 388 was proportionally taken from the three institutions.